1. Effective Date

Effective Date: 06/06/2026

2. Introduction

Heel & Buckle (“we,” “our,” or “us”) operates the {website name} website and related services (“Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Definitions

Service: The website operated by Heel & Buckle.

Personal Data: Information that identifies or can identify an individual.

Usage Data: Data collected automatically from website usage and interactions.

Cookies: Small files stored on your device to improve user experience.

Data Controller: The entity responsible for determining how and why personal data is processed.

Data Processor: Third-party companies or individuals processing data on behalf of the Data Controller.

User: Any individual using our Service.

4. Information We Collect

We may collect the following categories of information:

• Email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal Code, City
• Shoe sizes
• Cookies and usage data

5. Usage Data Collection

We may automatically collect certain information when you access our website, including:

• IP address
• Browser type and version
• Pages visited
• Date and time of visits
• Time spent on pages
• Device identifiers and diagnostic data

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.

Types of cookies we use:

• Session Cookies – Required for website functionality
• Preference Cookies – Store user preferences and settings
• Security Cookies – Help maintain website security

You may disable cookies through your browser settings, but some features of the website may not function properly.

7. How We Use Your Data

We use collected data for the following purposes:

• To provide and maintain our Service
• To improve website functionality and performance
• To provide customer support
• To notify users about updates and changes
• To monitor website usage and analytics
• To detect and prevent technical issues or fraud
• To send promotional offers, updates, and marketing communications

8. Legal Basis for Processing (GDPR)

We process personal data based on:

• Your consent
• Contractual obligations
• Legal compliance requirements
• Legitimate business interests
• Payment processing purposes

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations.

10. Data Transfer

Your information may be transferred to and maintained on servers located outside your jurisdiction, including India. By using our Service, you consent to such transfers.

11. Disclosure of Data

We may disclose personal data in the following situations:

• Business mergers or acquisitions
• Legal obligations or government requests
• Protection of company rights and property
• Fraud prevention and security purposes

12. Data Security

We implement commercially reasonable security measures to protect your personal data. However, no method of electronic transmission or storage is completely secure.

13. Your GDPR Rights

You may have the following rights regarding your personal data:

• Right to access your data
• Right to correct inaccurate information
• Right to delete personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

14. Third-Party Service Providers

We may use third-party companies and tools to operate and improve our Service. These providers may have limited access to personal data solely for performing services on our behalf.

15. Analytics Services

We may use analytics tools such as Google Analytics to monitor website traffic and improve user experience.

16. Advertising & Remarketing

We may use remarketing services from platforms such as:

• Google Ads
• X (Twitter)
• Facebook & Instagram
• Pinterest

These services may use cookies to show personalized advertisements based on your browsing activity.

17. Payment Information

We may offer paid products or services through third-party payment processors. We do not store payment card details directly.

Payment processors follow PCI-DSS security standards to ensure secure handling of payment information.

18. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

19. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: {accounts@heelandbucleluxury.com}
• Website: {heelandbuckleluxury.com}