At Heel & Buckle, every pair of shoes is handcrafted with care and attention to detail. As a result, production and dispatch timelines may vary slightly depending on the style and order volume.

Standard Shipping

Production Time

All standard orders are handcrafted and require:

• 7–10 working days for production and dispatch

Shipping Charges

• Free shipping across India

Delivery Timeline

• Estimated delivery: 5–7 working days after dispatch

Express Shipping

Express shipping is available at:

₹500 + Applicable Taxes

To confirm availability, please contact us by email before placing your order.

Delivery Attempts

Our courier partners will attempt delivery up to 3 times.

If delivery is unsuccessful after 3 attempts, the shipment will be returned to our warehouse.

Important Shipping Information

• We do not deliver to PO Boxes
• Only one shipping address is allowed per order
• All prices displayed on Heel & Buckle are GST-inclusive
• Additional taxes are not charged at checkout

Delayed Deliveries

While we aim to dispatch and deliver all orders within the estimated timelines, unexpected courier or logistics delays may occur.

Heel & Buckle is not liable for delays caused by:

• Courier partners
• Weather conditions
• Natural disruptions
• Public holidays
• Incorrect shipping information provided by customers

Shipping Support

For shipping-related assistance, contact us at:

• Email: care@heelandbucleluxury.com

Our team typically responds within 24 working hours.