Shipping policy
Effective Date: 01/04/2026
Thank you for shopping with HeelandbuckleLuxury. We are committed to delivering your premium shoes in a timely and secure manner.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped on Sundays or public holidays.
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In case of high order volume, processing may be slightly delayed.
2. Shipping Time & Delivery
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Standard Delivery: 5–7 business days
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Express Delivery: 2–4 business days (if available)
Delivery timelines may vary depending on your location.
3. Shipping Charges
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Free shipping on orders above ₹999
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A standard shipping fee of ₹99 applies to orders below ₹999
Shipping charges (if any) will be displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery status.
5. Delays & Issues
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Delivery delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays.
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If your order is significantly delayed, please contact us.
6. Incorrect Address
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Please ensure that your shipping address is correct.
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We are not responsible for delays or losses due to incorrect address details.
7. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery.
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In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
8. International Shipping
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Currently, we do/do not offer international shipping. [Modify as needed]
9. Contact Us
For any shipping-related queries, contact us:
Heelandbuckle Luxury
Address: 123 Fashion Street, Mumbai, Maharashtra, India – 400001
Email: support@heelandbuckleluxury.com
Phone: +91 90000 00000
By placing an order with us, you agree to this Shipping Policy.