Shipping policy

Effective Date: 01/04/2026

Thank you for shopping with HeelandbuckleLuxury. We are committed to delivering your premium shoes in a timely and secure manner.

1. Order Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped on Sundays or public holidays.
In case of high order volume, processing may be slightly delayed.

2. Shipping Time & Delivery

Standard Delivery: 5–7 business days
Express Delivery: 2–4 business days (if available)

Delivery timelines may vary depending on your location.

3. Shipping Charges

Free shipping on orders above ₹999
A standard shipping fee of ₹99 applies to orders below ₹999

Shipping charges (if any) will be displayed at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery status.

5. Delays & Issues

Delivery delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays.
If your order is significantly delayed, please contact us.

6. Incorrect Address

Please ensure that your shipping address is correct.
We are not responsible for delays or losses due to incorrect address details.

7. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery.
In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

8. International Shipping

Currently, we do/do not offer international shipping. [Modify as needed]

9. Contact Us

For any shipping-related queries, contact us:

Heelandbuckle Luxury
Address: 123 Fashion Street, Mumbai, Maharashtra, India – 400001
Email: support@heelandbuckleluxury.com
Phone: +91 90000 00000

By placing an order with us, you agree to this Shipping Policy.